Sydney-based IT consultancy Tecala has appointed a new account management manager role, appointing Harbor IT’s Marcus Chow.
Based at the Sydney headquarters, Chow will be responsible for overseeing the management of the company’s accounts to ensure a high level of customer experience and consultation for its clients.
Chow has over 15 years of experience in the IT channel, including 11 years with Harbor IT, starting in 2004 as a senior account manager and working his way up to sales leadership.
Previously, he spent a year as a product manager at Ingram Micro and spent time as an account manager for Express Data and Optima Technology Solutions.
Tecala’s general manager of sales and marketing, Brian Holder, said Chow’s relationship-building approach is “perfectly suited” to the business.
“We are delighted to welcome Marcus on board and are confident that his extensive skills and experience in managed services, hybrid cloud and automation will be invaluable as we continue to grow our business,” said Holder.
“He has a proven track record leading teams dedicated to customer satisfaction, and his extensive experience will be invaluable as we expand our service offerings to existing customers and continue to grow our customer base.”
Commenting on his appointment, Chow said, “It is great to join a fast-growing, entrepreneurial and market-leading company that is focused on building long-term, successful relationships with its customers. Tecala has a compelling and unique culture focused on inclusivity, cross-company collaboration and support. I look forward to further enhancing our customer experience and continuing to guide companies to successful results along their digital transformation journey. »
Chow’s appointment follows the appointment of Rajith Haththotuwegama as head of data analytics and automation, who joined the company in July, as well as the appointment of Murray Mills as head of data. of cybersecurity, who was promoted from the position of senior consultant.